The NTS provides written consultation via its English website (www.nts.go.kr/eng) and dedicated foreigner service windows at some tax offices. Hometax also offers partial English support, and the National Tax Counseling Center (126) can sometimes arrange interpretation.
At 103Tax, we run KakaoTalk text consultation as our primary channel for foreign clients who aren't fluent in Korean. Text messaging — unlike a phone call — gives you time to use a translation app, which often communicates more accurately than a rushed phone conversation, and we always explain tax terms in plain language.
Channels available to foreign taxpayers
Quick questions by text, complex ones by appointment
Simple questions get fast answers over KakaoTalk, but for tax audit responses or complex filings, booking an in-person or video consultation to review documents together produces more accurate results.